"Can't Dispatch Units"

  • This morning I encountered something for the first time. I received a mission for "Fire Line Requested" I loaded up the units and dispatched and received the message "Can't Dispatch Units" and all selected units on mission cleared the selection. I repeated it with same issue. I then dispatched each individually and that worked doing them one at a time until I tried to dispatch a dozer trailer and transport. (and before anyone asks....the trailer and transport vehicle are "attached" to each other and I did try multiple dozer/transports with same results). I tried to do the same on additional units not close to the first call and the same thing. So the problem appears to be in the trailer and transport only for wildland dozers.

    Mission Chief - In Game Deputy Chief

    Professionally having my posts deleted since 2022!8)<3

  • ChiefBoden61 July 17, 2025 at 11:37 AM

    Changed the title of the thread from “"Can't Dispatch Units” to “"Can't Dispatch Units"”.
  • This morning I encountered something for the first time. I received a mission for "Fire Line Requested" I loaded up the units and dispatched and received the message "Can't Dispatch Units" and all selected units on mission cleared the selection. I repeated it with same issue. I then dispatched each individually and that worked doing them one at a time until I tried to dispatch a dozer trailer and transport. (and before anyone asks....the trailer and transport vehicle are "attached" to each other and I did try multiple dozer/transports with same results). I tried to do the same on additional units not close to the first call and the same thing. So the problem appears to be in the trailer and transport only for wildland dozers.

    This would make sense, and is the same issue I had last week. So you're thinking eliminate the dozers from the initial dispatch and then handle that it's own way? On a side note, the dozers dont do anything anyway.

  • This would make sense, and is the same issue I had last week. So you're thinking eliminate the dozers from the initial dispatch and then handle that it's own way? On a side note, the dozers dont do anything anyway.

    moderators have said that adding water drop planes and dozers will speed up the mission completion time some. They they actually do something despite not being required

    Mission Chief - In Game Deputy Chief

    Professionally having my posts deleted since 2022!8)<3

    Edited once, last by ChiefBoden61 (July 28, 2025 at 9:19 AM).

  • moderators have said that adding watr drop planes and dozers will speed up the mission completion time some. They they actually do something despite not being required

    This would be great if it was documented somewhere.

    Playing the Rochester, NY - Monroe County USA area

    All stations are placed on actual stations. Goal is to cover every station.

  • I have contacted support several times and the game is still not allowing me to dispatch any dozer and transport unit for said dozer to missions. And it is all of them....not specific ones. Whenever I send them I get this message.

    Mission Chief - In Game Deputy Chief

    Professionally having my posts deleted since 2022!8)<3

  • I also have this issue, same error message with any dozers.


    Of note, on the dozer trailer vehicle screen it doesn't list any missions available to be dispatched on.

    I'm guessing its a fault with what mission category the dozer trailers are set to be dispatched to.

  • I've recently also tried to escalate one of my errors posts to a chat support message and get the autoresponder but no other reply. I'm seeing posts on facebook about new "features" or missions and the posts ask for comments, but never see a response. Do the developers ever come here to look at what issues users report? Does anyone staff chat support?


    Without reassurance that anyone is at least acknowledging these issues, I'll never make the jump to a paid tier or buy coins.


    The lack of documentation of new features and how they work is also frustrating.


    I'll end my mini rant here, I feel like I'm going off topic and it should be its own post. Sorry to hijack.

    Playing the Rochester, NY - Monroe County USA area

    All stations are placed on actual stations. Goal is to cover every station.

  • I'm 1000% with you! The lack of response is really disappointing. Between this and all the various issues with the equipment market that have still gone unfixed and unacknowledged since they were released, it's really hard to justify continuing to spend money on coins.

  • My issue is with Staging areas and ARRs


    Eg I can’t send ambulances in my ambulance ARR (I don’t have them for missions, instead I have 1, 5x, 10, 20x etc for each building so I can see how many of each vehicle I can send if you get what I mean)


    Ignore this - I figured my ARR wasn’t set correctly 😂

    Edited once, last by Cyber Girl: I realised the root of the issue (September 2, 2025 at 10:43 AM).

  • This morning I encountered something for the first time. I received a mission for "Fire Line Requested" I loaded up the units and dispatched and received the message "Can't Dispatch Units" and all selected units on mission cleared the selection. I repeated it with same issue. I then dispatched each individually and that worked doing them one at a time until I tried to dispatch a dozer trailer and transport. (and before anyone asks....the trailer and transport vehicle are "attached" to each other and I did try multiple dozer/transports with same results). I tried to do the same on additional units not close to the first call and the same thing. So the problem appears to be in the trailer and transport only for wildland dozers.

    We are currently woking at a fix for this issue.

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