I’ve been playing MissionChief for over five years, and there are two features I’ve consistently hoped would either return or be added—because they would greatly improve realism and gameplay flexibility, especially for players who build realistic county/agency systems.
1) Bring back custom coverage areas per station
MissionChief previously allowed players to set a custom coverage area for each station independently. This feature was removed, and since then, Rural/Urban Specialization was introduced—but it doesn’t fully solve the problem.
- Rural/Urban is a specialization, and stations are already limited to one specialization.
- The old station-specific coverage tool allowed players to create realistic service districts for individual stations within the same county or city.
- While dispatch centers has allowed “create own coverage area,” it still doesn’t offer the same level of control that station-based coverage provided—especially when trying to keep call distribution realistic across multiple stations.
Why this matters: It helps prevent stations in dense areas from generating calls that should realistically belong to neighboring stations, and it supports more accurate district-based layouts.
2) Allow multiple dispatch centers to be linked together
I’d also like to suggest a feature that allows multiple dispatch centers to be connected/linked within the same county or system.
In real life, many counties have:
- Multiple agencies with their own dispatch centers, all interconnected
- One agency operating multiple dispatch centers covering different zones, but still working as a unified countywide network
In MissionChief, even if stations are in the same county (and even part of the same agency), the calls they generate can vary significantly depending on which dispatch center they’re assigned to. This makes it harder to build realistic countywide operations.
Why this matters:
- Smaller areas could still generate major incidents that pull mutual aid from surrounding agencies—more like real-world operations.
- Counties with shared or interconnected dispatch systems would feel far more accurate.
- It would help unify call generation across a region while still allowing dispatch structure and segmentation.
3) Expand call variety for existing extensions and building types
MissionChief adds new calls occasionally (often 1–2 per week), but I think the game would benefit from a stronger focus on expanding the call pool—especially for existing extensions, trainings, and building types.
- More frequent and broader call additions would greatly reduce repetition and keep gameplay fresh.
- Some extensions/building types haven’t received meaningful new calls since they were added.
- Many call categories feel overly narrow and don’t reflect how equipment and training are actually used.
Example: Police Drone Operator / ATV requirement
Right now, many drone-related calls seem locked into “forest” scenarios and ATV requirements. In larger cities, drones are used for far more:
- SWAT support (overwatch, suspect tracking, negotiation situational awareness)
- Scene documentation and crash reconstruction
- Missing persons searches in urban environments
- Perimeter security and rooftop/yard scans
- Hazard assessment before officers enter a scene
Additionally, many agencies now use robotic platforms (UGVs) alongside SWAT for recon and safety—this could be reflected through new SWAT call types and expanded requirements.
Related suggestion: Add more variety of police extension calls and make police progression feel more rewarding earlier on. A wider variety of police incidents would help balance the experience across disciplines.
4) Allow ALS to transport patients from clinics to hospitals (not only CCU)
Right now, requiring Critical Care Units to transport certain patients can feel unrealistic. In many areas I operate in (and in real life), urgent cares/clinics frequently call 911 for transport to a hospital, and a standard ALS ambulance handles it.
Suggestion: Allow ALS ambulances to transport patients from clinics to hospitals when appropriate, rather than restricting transport to CCU-only scenarios.
Why this matters: It matches real-world EMS operations and reduces frustration from artificial transport restrictions.
5) Expand and modernize Police content (units, task forces, vehicles, and call types)
In my opinion, Police gameplay feels less developed compared to Fire. Fire has received a lot of depth over time—vehicle variety, specialized calls, and extensions—while Police could use more expansion to better reflect modern public safety operations.
Here are some Police additions that would greatly improve realism and call variety:
A) New unit types / departments / extensions
- State Police / State Trooper Units (traffic enforcement, highway incidents, pursuits, interdiction)
- Commercial Vehicle Enforcement (CVE) / DOT-style enforcement (truck inspections, hazmat cargo issues, weigh station activity)
- Detectives / Investigations Bureau (follow-up investigations tied to serious incidents)
- Violent Crimes Task Force
- Narcotics Task Force
- Community Policing Units (events, outreach, high-visibility patrol operations)
- Crime Scene Investigation (CSI) / Evidence Response
- Dive Team (vehicle in water, body recovery, evidence recovery)
- Medical Examiner / Medical Examiner Investigator (death investigations, unattended deaths, suspicious deaths)
B) Add a Police “Command Unit”
A Police Command Unit would be extremely useful for larger incidents and could represent a Lieutenant, Captain, or higher acting as incident command on major scenes.
Examples of where it would fit:
- Officer-involved shootings / critical incidents
- Major crime scenes and long-duration investigations
- Large protests / civil disturbance / large public events
- Multi-agency operations and task force deployments
- Extended pursuits, perimeter operations, and barricaded subjects
This would also create more structure for larger calls and make command staffing feel meaningful on Police scenes, similar to how Fire scales up.
C) Expand Police calls to better match reality
These units and extensions should come with expanded call types so Police operations feel diverse and engaging—especially early on—rather than repeating the same limited pool of calls.
Thank you for taking the time to review these suggestions. I’m sharing them because MissionChief has a strong foundation, and changes like these would meaningfully improve realism, reduce repetitive gameplay, and better reflect how real-world agencies operate—especially for players building detailed county and multi-agency systems. I’d be happy to provide more examples, use-cases, or even help outline how these features could work in-game if the team is interested.