Map Issues

For the past several months, both I and multiple members of my alliance have been experiencing ongoing map-related issues and bugs. Reflecting on the timeline, it appears these problems may have started around the time OpenStreetMap 2.0 [BETA] was introduced.

On a daily basis, while actively playing MissionChief and navigating the map, one of two issues consistently occurs:

1. The map begins to glitch or “spasm,” rapidly shifting and behaving erratically.
2. The map freezes entirely and becomes unresponsive.

When either issue occurs, the only resolution is to completely reload the page, which disrupts gameplay. This happens frequently throughout the day.

We have attempted to switch between different map types to determine whether the issue is isolated to a specific map layer. However, the problem persists regardless of the selected map type. Although our alliance primarily uses MapKit, the issue occurs across all map options and display settings.

Additionally, we have been experiencing a recurring theme display issue. When loading MissionChief, the map frequently does not reflect the correct color theme (for example, Dark Mode or Light Mode) as configured in user settings. After refreshing the page, the map often loads in Light Mode even though Dark Mode is selected. The theme only corrects itself after manually interacting with the map — such as moving the map around or clicking into a building.

This theme inconsistency has been occurring for the same duration as the freezing and glitching issues. Even after refreshing, the problem persists until manual interaction forces the display to update.

Initially, I believed these issues may have been isolated to my own device or connection. However, after discussing it with other alliance members, I’ve confirmed that it is affecting multiple users across the alliance. The frequency and consistency of these issues have made gameplay increasingly frustrating, particularly when attempting to build, plan coverage areas, or navigate efficiently.

We would greatly appreciate any review or assistance in identifying and resolving these problems.

Quote from EMS-Chief

I have never seen any of these issues occur myself nor has anyone else reported issues to myself.

Please provide screenshots or video capture.

Hello,

Here is a video that I captured. I am simply moving the map around and then all of a sudden it spasms out. Any time you move your mouse not even clicking on the map it freaks out even more once it has started. Only way to solve this is to refresh the page. Same thing happens, but instead of it spasms out, it freezes. Never know what one it will do, but it has been a constant issue for a lot of my members in my alliance, like I stated at first, I thought it was just me, but it is several of my members that have the same issue. Additionally, in the video you will be able to see when I click on the map and drag to move it, but once I let go one of the times is when it freaks out. You can also see that the map starts in dark mode, which is what I have it set to, and then it turns back to light mode once I refresh as well.

Medal Clip Link:

Map Issues on MissionChief - Clipped Requested with Medal.tv

Watch Map Issues on MissionChief by Jdog20202002 and millions of other Requested videos on Medal. #requested

medal.tv

Quote from EMS-Chief

I've seen that happen when the screen detects the mouse in a "clicked" position, and it then keeps going as if you've clicked it and gone off screen.

I will forward this to the devs to take a look.

Thank you,

Thank you, I appreciate you forwarding that to the developers.

Additionally, could you please ensure the other ongoing map-related issues are included as well? Specifically:

• The map periodically freezes in place and cannot be moved. Happens similarly, when moving around the map it just freezes.
• The map theme/color mode (Dark/Light) frequently loads incorrectly and only corrects itself after interacting with the map (moving it or clicking into a building).

These issues have been occurring consistently for the past few months and significantly impact usability, especially when attempting to build or navigate efficiently.

Thank you again for your assistance — I appreciate you taking the time to have the devs review these.