Mountain Rescue - New/Existing Bugs/Unexpected Changes

  • EMS-Chief

    Last week, there was an update that included a bunch of udpates to the mission requirements and average credit values - I would say that those are appreciated.

    Two new bugs/changes that were intruduced and one bug still exists from the original release
    1 - Originally, when implemented, the Sked could be attached to any available vehicle / trailer - with the update, the only vehicle that a Sked can be attached to is the Mountain Height Rescue - not a real problem excep for those who had the vehicle attached to something else - the Sked no longer registered as an option to dispatch in ARR's and did not count as being at a mission if the vehicle/trailer was actually dispatched manually. Re-assising the Sked to the Mountain Height Rescue fixes this issue, but it would be nice to have some sort of notification when a change like this is going to take place.

    2 - Since the change last week, the Litter can no longer be assigned to any vehicle / trailer. Basically the same issue occurrs as did with the Sked, if it was already assigned to a something, it no longer counts when it arrives at a mission. If you try to remove it from the now invalid vehicles, it can no longer be assigned to anything, so it is no longer dispatchable, meaning no mission that requires the Litter can be completed.

    3 - Original issue, which has been reported to support but, has not been addressed. In the Potential Mission List on a computer, the Mountain biker hit a tree on a snow road does not appear to be assigned to any Mission Type. If you look at the Possible Mission List and filter using the Mission Type filter by Mountain Rescue, this mission does not show up as a valid mission. On the Mission Type list for an iPhone / iPad, there is a value that reads {:airport=>"Airport Missions", :airport_police=>"Airfield policing operations", :airport_police_specialization=>"Airport policing operations (Specialization)............ If you select this option the Mountainbiker hit a tree on a snow road shows up as a valid mission. It still is not a dispatchable mission on either device type, even if you have all the required stations and vehicles.

    My attempt to item #3 has resulted in no response from support, so I am not sure reporting the other two items to them directly will yield any results, so I thought I would post this here. Any help you can get us with an update on these changes / issues would be greatly appreciated.

  • You will not see changes or corrections occur that quickly. It takes time for them to investigate, and fix and then put them out. Just saying.

    I understand how that works here, but thought I would share - I can't be the only one who is having these issues and if for no other reason would at least provide my findings with the community.

    As a consumer of multiple SAAS services, I am also used to the developers watching for and treating new feature release/implementation bugs as the highest priority and getting them fixed by the end of the day they are discovered so users don't encounter them the next day. I guess, when you are paying 10's or 100's of thousands of dollars for a service the standards are higher, I guess my expectations need to be adjusted to reflect that for the most part, this game is free to its users.

  • You will not see changes or corrections occur that quickly. It takes time for them to investigate, and fix and then put them out. Just saying.

    Though they never communicate with users even to acknowledge reading a reported issue, and I've had multiple threads over a year old with unresolved bugs. (One is only changing text descriptions.)


    It's one thing for them to say, "Hey we saw this, we'll look into it." and have the fix take months, than to just get ghosted on every contact method they provide and have no fix show up or any indication of any effort whatsoever.

    Playing the Rochester, NY - Monroe County USA area

    All stations are placed on actual stations. Goal is to cover every station.

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