Don't make dark mode accessible by paying for it

  • Hi there,
    As someone who is all for accessibility, the fact that 'dark mode' is a paid feature, through the use of premium accounts, is kind of concerning.


    Why?

    • dark mode helps those who play at night or in low light conditions, reducing strain on the eyes
    • the game is completely visual driven, therefore would benefit from having a dark mode
    • allows text to stand out
    • makes it easier to look at a screen for a longer time
    • some people have visual impairments, meaning that having things on a 'dark mode' background makes it easier for them to read

    It would be nice to see this payment need for dark mode removed.

    Hi, I'm Cameron.
    I cover the operational area of the West Midlands, Guernsey, Jersey, Warwickshire, Staffordshire and the North West.


    Chief Operations Manager for AllianceUK.

  • I do actually agree with this. Eye strain and the effect of screens on our eyes is becoming more and more talked about with dark modes and blue light reduction etc.


    Unfortunately when it comes to premium Sebastian is really set in his ways. It would be worth suggesting though.

  • While the medical reason for your inquiry is understandable, I would recommend turning down your brightness in the meantime or using the "night shift" that many devices offer. Unfortunately TACRFan is right and this is not likely to change.

    I play on a PC. Night shift mode isn't an option is it?

    Former UK SAR Technician in both MR and Coastal Rescue. Qualified Associate Ambulance Practitioner, Specialist Rescue Officer and Emergency Planner.


    'Do what you can, with what you have, where you are!'

  • If there is a clear support from moderators as well as players, why shouldn't it be implemented?

    I'm agreeing with what you said at the top as I am colourblind and I do find it quite hard using Missionchief with the white background so I do agree it should be free for medical and for helpful reasoning, Yes seb might be set around his ways but if you bring it to his attention that it is for medical and also helps players actually play the game then he might change

  • As TACRFan said, Sebastian's income comes from people purchasing premium accounts and coins so he doesnt usually like changing whats available. He has been informed of the request.

    I mean lets be honest how many people do you think would buy premium to just change the colour of their display

  • As Letsgohope has said. I have messaged Sebastian asking about it. I have said that I understand his concerns from removing premium features but perhaps something new can be made for premium and this becomes a readily available feature.


    As a person who is partially colour blind I do understand what people are saying and please don’t think we are just putting it down but apart from saying what we strongly agree with etc Sebastian doesn’t have to listen to us.

  • I mean to increase sales they could offer one free Fire station or Police station at like level 2 or 3

    I appreciate you're trying to dump out suggestions, but could they be somewhat considered before they're dumped out. How is that going to work? Not everyone who activates premium will be leveling up from level 2 to 3. I personally consider the current benefits of premium to work well and be relatively good.


    A free fire station every time some pays for a certain amount off coins could be a suggestion, but then there is already a concession made that the more that is paid, the relatively more coins is given out.

  • I appreciate you're trying to dump out suggestions, but could they be somewhat considered before they're dumped out. How is that going to work? Not everyone who activates premium will be leveling up from level 2 to 3. I personally consider the current benefits of premium to work well and be relatively good.
    A free fire station every time some pays for a certain amount off coins could be a suggestion, but then there is already a concession made that the more that is paid, the relatively more coins is given out.

    No I mean provide them with a Free Station that is at Level 2 or 3 so they can get more than one starting vehicle

    Inept Firefighting Solutions

    "And you Thought the British Goverment Budget Cuts were Bad"

  • I appreciate you're trying to dump out suggestions, but could they be somewhat considered before they're dumped out. How is that going to work? Not everyone who activates premium will be leveling up from level 2 to 3. I personally consider the current benefits of premium to work well and be relatively good.
    A free fire station every time some pays for a certain amount off coins could be a suggestion, but then there is already a concession made that the more that is paid, the relatively more coins is given out.

    They work well?


    1) No very many people use dark theme. (can be useful for medical reasons, but the discussion is in this thread)
    2) You can probably use ad block to get rid of the ads (i presume that works).
    3) Yes, I'll admit the dispatch center and the training personnel feature is very cool.


    Now, list me things to counter my argument.

  • They work well?
    1) No very many people use dark theme. (can be useful for medical reasons, but the discussion is in this thread)
    2) You can probably use ad block to get rid of the ads (i presume that works).
    3) Yes, I'll admit the dispatch center and the training personnel feature is very cool.


    Now, list me things to counter my argument.


    • Auto cancelling of ambulances when not required
    • Early purchasing of vehicles that under normal conditions are locker until a pre-requisite is reached
    • Turbo for mission speed

    I think I've done a fair job there.

    No I mean provide them with a Free Station that is at Level 2 or 3 so they can get more than one starting vehicle

    It helps to be specific.



    While I'm sure you have the viewpoint that there could be more from everything, it has to be balanced with realism. You have to be realistic with your expectations.


    Calm down and just think for a moment, we would get much further if everything wasn't just a sarky response.

  • This is a very good game. And it's free. Sebastian provides a very good support. Where is there so much 4 free? He does a lot more than he has to. And he takes his time and asks the players about his moderators for their opinion. Where do u find someting else?
    But he also has to earn something. The servers do not run in vain either. Premium is premium with all its advantages. And it will not change.
    Sebastian makes a very very good job!

  • This is a very good game. And it's free. Sebastian provides a very good support. Where is there so much 4 free? He does a lot more than he has to. And he takes his time and asks the players about his moderators for their opinion. Where do u find someting else?
    But he also has to earn something. The servers do not run in vain either. Premium is premium with all its advantages. And it will not change.
    Sebastian males e very very good job!

    If the entire game was free I may be inclined to agree. However we have to pay for premium so if I pay for a product I can criticise what I want. This isn’t a feature that affects gameplay. This is a feature that can make those with medical conditions easier to play the game. Sebastian would be selfish for not implementing a new feature for premium and making this available to all.


    I really can’t stand when people will blindly follow and never criticise something. You pay for a service (not to sound like one of those people verses the police) but you literally pay his wages and you should be allowed to suggest things and also criticise.


    My question back to you is why do you feel that you can never criticise this game even though you pay for it?


    Also you say this game is a free game but so is clash of clans and the paywalls are very much the same.


    In a world where we should be becoming more inclusive with people with disabilities this seems like a step backwards and the doesn’t really look good from a public point of view.


    Finally you say “it will not change”, you seem to be in discussions with Sebastian judging by recent posts. Why do you disregard the moderators and go straight to Sebastian as if your point matters more. We have already had moderator feedback on this with them saying they will take it to him.

  • I haveThis is a very good game. And it's free. Sebastian provides a very good support. Where is there so much 4 free? He does a lot more than he has to. And he takes his time and asks the players about his moderators for their opinion. Where do u find someting else?

    But he also has to earn something. The servers do not run in vain either. Premium is premium with all its advantages. And it will not change.
    Sebastian males e very very good job!

    I seem to be saying this a lot recently but please can everyone keep it civil. I said it was unlikely that things would change but I have asked Sebastian. He is yet to reply to me. All I asked was for suggestions for penitential new premium features.

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