When trying to play on the app the game starts loading then goes blank and flashes black before doing the loading the game again
Does this over and over
My app is up to date
When trying to play on the app the game starts loading then goes blank and flashes black before doing the loading the game again
Does this over and over
My app is up to date
Hi, Go to settings and clear the cache. And try logging in. Let me know if the issue persists.
Hi, Go to settings and clear the cache. And try logging in. Let me know if the issue persists.
Thank you
Unfortunately that hasn't worked, it's still doing the same thing
APP IS DOWN.
Cleared cache, cleared all data, uninstalled the app and reinstalled it. All permissions given. Nothing helps. it keeps flashing and reloading but not coming on to the main page. Issue is since yesterday
APP IS DOWN.
Cleared cache, cleared all data, uninstalled the app and reinstalled it. All permissions given. Nothing helps. it keeps flashing and reloading but not coming on to the main page. Issue is since yesterday
I have since deleted the app, reinstalled and now working fine
games crashed again
Down again
Resolved again
is the app down for others today. i can get on, on my pc but takes a while for the map to load but my phone just brings up a grey map
is the app down for others today. i can get on, on my pc but takes a while for the map to load but my phone just brings up a grey map
Seem to be having issues with my app too. Tried all the usual things but nothing. It doesn’t have the tabs at the bottom where you can go between buildings, Missions etc. Only a grey area at the bottom of the screen. Also no. Vehicles are showing on the map and once to press a missions or building on the map it goes straight onto its page which is annoying when trying to move around the map.
there always seems to be bug after new updates.
And it's down again
Ill let them know, if it’s issues other than the game servers being down please post screenshots
I've found out that if you go onto the filter and untick the shared by alliance option then the game works fine.
As soon as you tick to see missions shared by alliance then it crashes and you can't play.
Yes I'm aware that you can untick the shared by alliance and the game will work however that does not help with an alliance storm that was started for members to that missed out on yesterday's due to the same issues.
You can't dispatch on a storm if you have to hide the missions to play the game.
Yes I'm aware that you can untick the shared by alliance and the game will work however that does not help with an alliance storm that was started for members to that missed out on yesterday's due to the same issues.
You can't dispatch on a storm if you have to hide the missions to play the game.
Think you have missed my point there.
On the app, I do have shared by alliance turned on.
I have also been able to dispatch to someone else's mission. Therefore that would make me think that this bug only affects some people's accounts, and not others'?
You can also dispatch to alliance jobs using the mission list. Just a workaround until things get sorted
Hello, Dennis from the developer team here.
We've been investigating this issue and trying a few patches but thus far have not been able to reproduce this anywhere on our devices yet. While the alliance storms events are a great hint, we haven't been able to reproduce the issue either with those.
Can you tell us a bit more about the circumstances where you encounter it and also what device you are playing on (ideally with OS version, i.e. something like "Galaxy S9 running Android 10" or "iPad Air on iOS 12.1"). Also if anyone is encountering that issue right now, that would also be great. Based on the number of reports and inability to reproduce it, we strongly suspect some specific circumstances take place here, with your help it might be easier to lock these down.
Thanks in advance && Greetings
Dennis
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