HEMS & OTLs being stood down with premium even though they're required

I have raised this already with them already previously. I will raise it again.

Yes I have this issue as well. I think it has been reported as a bug a while ago but seems it's not yet been fixed.

Nope, keep asking them about this, I’ll chase again

They are looking into it

Thanks TACRfan

I have had a major Hotel Fire ongoing for hours last night / today without realising HEMS & OTL were repeatedly stood down, I was going around in circles reassigning and then remembered that Wizz said about turning off EMS stand down.

Everyone who has asked me about the issue has had the same advice, just turn off the EMS stand down option in the dispatch Centre settings till its fixed, yes its annoying for players who have paid for premium but it should be fixed soon hopefully.

Quote from Caolan753

Everyone who has asked me about the issue has had the same advice, just turn off the EMS stand down option in the dispatch Centre settings till its fixed, yes its annoying for players who have paid for premium but it should be fixed soon hopefully.

Yep, I constantly switch it on and off just now. Typically go through list with it on and then see what's left. Switch it off then clear everything.

Annoying yes but workable