I've noticed that patients marked as "Omega" are registering as ALS patients. In the EMD world, Omega level responses are the lowest priority. As such, I would like to suggest that the game be altered to allow Omega patients to be treated by BLS units.
Just to further the point, I've included a few examples of Omega codings to illustrate their non-emergent nature.
26-O-4: Can't sleep
9-O-1: Obvious death, unquestionable
26-O-12: Earache
29-O-1: Traffic accident, confirmed no injuries
There's loads of omega responses under the Sick Person (Protocol 26) card, but hopefully this illustrates my point.