Hi mate,
I second all of these things. I was previously a call taker and then a dispatcher in EOC, now operational in a different service.
https://board.missionchief.com…s/?postID=22657#post22657
Above is a post I wrote not long ago.
I'm the Content Adviser for the ambulance/medical side of the game, so rest assured I'm reading everyone's comments and putting ideas forward!
I'm not sure how easy introducing a multitude of roles will be, as it gets a bit tricky on when to back crews up etc. I'm looking at trying to get a medical prioritisation system being used, similar to reaching a C1, C2 etc etc..
It will take time but I'm hoping the next step will be to focus on the medical side of things, there's just no set date.
I'm looking to push for a medical system ASAP and a vehicles pack to allow for things like CCPs, OTLs etc to be required for missions.
Keep your eyes peeled.