Posts by Baku

  • Valentine missions stuck/not completing

    Quote from EMS-Chief

    Good call. They were unable to reproduce this issue on their own but when they looked at your account and tried to see what would happen on their side, they found an issue.

    They are continuing to investigate.

    Thank you for the update! I was expecting the affected missions to despawn earlier today, as they had been spawned over 48 hours ago. But strangely, they didn't.

    But there is some good news (which might be helpful for you too, Daveplymouth06 and andrew143paz). Although the missions were still stuck for me, I was able to complete them by cancelling a single unit at the stuck mission, at which point it refreshed a couple of times and then completed. I was also paid for completing them and received the event roses as well.


    I have had a poke around at the other valentine missions (which I had not started), and they are all completing fine. A little bummed that I missed out on the weekend events tasks, as they were preventing new, non-valentine missions from spawning, but this is now resolved for me. I would be curious what caused it, if that's information the devs are willing to share (and if they were able to identify the cause at all), but yeah, all sorted for me now :)

    Thank you again for your help!

  • Valentine missions stuck/not completing

    I'm currently experiencing a strange bug where the valentine missions are reaching a completed state (with the progress bar stuck at the end), but the missions not actually completing. Strangely, they seem to be completing for the purposes of the missions counter and event tasks, but they aren't allowing new missions to regenerate or releasing the vehicles.

    Cancelling and resending units does not trigger them to complete, nor does hard refreshing the page (ctrl+F5), nor does trying on mobile (Android app).


    From what I can tell, these are the affected mission generation IDs and actual mission IDs. I may have the terminology wrong, but I'm using mission generation IDs to refer to the ID in my browser when I click on a stuck mission, and mission ID (in brackets) to refer to the mission number on the "possible missions"/"einsaetze" page.

    • 62382532 (Burning Valentine Bouquet - 558)
    • 62353954 (Candle Light Picnic Starts Wildfire - 744)
    • 62358267 (Fire from candle light dinner has spread - 280)
    • 62357168 (Candle Light Picnic Starts Wildfire - 744)
    • 62358713 (Burning Valentine Bouquet - 558)
    • 62360284 (Engagement ring stolen during proposal - 745)
    • 62382724 (Burning Valentine Bouquet - 558)
    • 62383329 (Couple ate too much chocolate - 275)
    • 62360319 (Fire from candle light dinner - 559)
    • 62360243 (Person trapped under giant teddy bear - 746)
    • 62358302 (Fire from candle light dinner - 559)
    • 62360221 (Accident when baking valentine dinner - 557)
    • 62358493 (Person trapped under giant teddy bear - 746)
    • 62352894 (Accident when baking valentine dinner - 557)
    • 62352954 (Couple ate too much chocolate - 275)
    • 62383023 (Couple ate too much chocolate - 275)

    There may be more, but I stopped bothering with them and have just started ignoring them. Other missions complete fine, it's just the valentine missions that are getting stuck.


    Here are some images to better show what I mean:


    Image 1 - no missions are in progress or awaiting vehicle:

    Image 2 - I have 224 fire stations so should have ~219 missions (some stations are switched out of service):

    Image 3 - despite the fact no missions are in progress or awaiting vehicles, the follow-up tab show as being on-scene at valentine missions

    Image 4 - clicking on one of them shows that vehicles are indeed on scene, and that the mission should be completed, but aren't:


    Image 5 - sending additional vehicles to the mission does trigger the "mission updated, reload" button, but despite reloading and waiting, the mission does not complete:

    Image 6 - looking at my credits log shows that I have been paid for completing the valentine mission tasks, but NOT for the missions themselves

    Image 7 - even going to page 2 shows that I have not completed any valentines missions (or at least, not been paid for them):


    Thank you for any attention to this matter. Willing to provide any further debug info that might be required, or to try workarounds to test if they work.

  • Missing Patrol Cars

    I'm also seeing this on the Australian version. I have also, seemingly at random, seen a couple of errors about SSL RX records being too long. Fixed with a refresh, and I didn't save a screenshot or the exact error, but that may be helpful for debug.


    Edit to clarify: The SSL error was fixed with a refresh. The issue with police vehicles not being counted isn't fixable with a refresh, at least not for me.

  • Server problems

    Quote from FF171

    I have mostly been able to get my daily credit login but these issues have caused me to miss one day since are other servers having these issues or just the us server?

    It's happening on the Australian version, as well. I believe it's affecting all versions except the German one (not 100%, I only quickly flicked through their forum and didn't have issues signing up on it while I was unable to even get the Aussie version to load).

    I believe they host the German version on separate servers, and in general they provide much better service/support on that one compared to the rest, as it's their native version. It would make sense anyway.

  • Reviving the forums

    i honestly gave up trying to report bugs and request features and similar stuff on here ages ago. I've never seen the devs actually reply to threads outside of the US and UK boards and even then they rarely actually change anything

  • What vehicles exactly do you get from the bushfire expansion?

    Hi ems-chief,

    Thanks for the reply however I am finding this a little confusing.

    So the only vehicles you gain with the expansion (note: I mean the expansion you pay for with fire stations, not the update itself) are ultra lights and light tankers? I remember before the update we used to have light tankers which were renamed to medium tanker with regular tankers being renamed to heavy tankers.

    I have to say, if this is the case, it's a little annoying. I play realistically in rural Vic and it isn't uncommon for our fire stations just have a single light tanker or ultra light, if I want to continue playing realistically, I would need to purchase the bushfire expansion at most of my stations.

    Edit: also what's a brush truck?

  • What vehicles exactly do you get from the bushfire expansion?

    Hi everyone, I reached out to support a while ago about what additional content is unlocked with the bushfire expansion but after asking twice, they refused to tell me citing the fact that if I don't purchase it, I don't need it. The also suggested I ask my alliance members but none of them have purchased the expansion.

    Has anyone here purchased the bushfire expansion? What units and missions does it unlock (don't need/want a complete list, just a couple)? I assume for missions it's just bushfires but is there anything else?

    The reason I ask is that I play realistically. If it unlocks things like dozers and tractors (used to make firebreaks and stuff to stop fire spread) then I would purchase it, but if it just adds some crappy fictional vehicle, I don't want it

  • Vehicles are not following the roads

    Also, sorry for dual posting but is anyone else finding that the show vehicle routes thingy is displaying them all as flying to a random point in the middle of nowhere before making their way to the mission? Like, the vehicles fly in a straight line from their location to the mission but the vehicle route line things show 3 or so all flying out to a random point in the middle of nowhere before making their way to the missions, even though that's not what they're actyally doing

  • Missions aren't spawning

    My spawn timer thing is on fast but no missions have spawned in hours. I've tried pausing and unpausing it and closing and reopening it but they arent loading. A few other alliance members are having this problem too. Is this related to all the downtime recently?


    Edit: They generate normally now i think

  • My units are flying

    Quote from Gooochy

    Which game are we talking about, the American game just got fire investigation maybe a month or 2 ago, the Australian game got a wildfire update 1-2 months ago the UK game had one 3-4 months ago however I know servers that get very little updates, I am exicited for HART part 3 yes but bare in mind the devs have to make seprete updates for 25 different servers

    It's a little offtopic but do the other versions get many updates at all? I only ever play the Aussie version so I don't really know. I know the US, UK and German versions get pretty frequent updates as well but what about, say, the Korean version?