Posts by Director Hayes

    No I think it would be a hassle. In the US (at least where I am) HAZMATs don't run unless it's a massive leak. Usually a ladder/quint or engine handles it. I'd say leave it how it is. Thanks!

    letsgohope12,


    This implementation has already been implemented. I am not sure where you are from but most US fire departments dispatches Hazmat on any hazardous situation, especially where I am from.


    However we appreciate your reply.

    Possibly add a wider variety of big alliance missions rather than just the three ?

    Hi no one,


    We appreciate the suggestions and are reviewing this. We will be adding more alliance missions in the feature. Thanks ( At this time we do not have a release date)

    You should simply replace hose tender with water tanker, and type 2 engine wi brush truck. Also, don't combine utility and mask service. Just rename mask unit "rehab". Also, I ink you should leave ambulances as they are. It might be too confusing. I like the airport and police ideas!

    Hey letsgohope12,


    After further review with the team we have decided the following will happen.


    1. We will continue to use the following apparatuses as is Hose Tender, Type 2 Engine ( This is decided due to many ppl use these apparatuses in there city or town. )


    2. The combining of the Utility & Mask Vehicle will not be going through as we have gotten many messages asking us not to and after a further discussion with the team. We decided not to.


    3. We will however will be adding a brush vehicle & Rehab vehicle. ( No word on when yet)


    4. The use of another type ambulance will be put on hold for further review.



    We thank you for your reply and appreciate the suggestions.

    Can you set up something where we can backfill stations? For example, if a lot of my units are out of the area on an alliance mission, I can move units from one station to another on a temporary basis. Once the faraway unit arrives at its original station, the backfill unit returns to its own station. This is a common practice in US fire tactics. If this doesn't make sense, I'd be happy to answer some questions.

    Hello letsgohope12,


    Thank you for this suggestion sir. We have been ask about this at least a dozen times. This suggestion is under review and we hope that we can implement this at some point. Please make sure to read through some of the other posts regarding this as we will update everyone as soon as we have a definite answer.


    Again we thank you for your post.

    I am having to refresh my browser every time that i want an update to calls or to even get calls and i am not sure i am getting the credits.

    Hello Players !
    I am truly sorry for the issues you are all having within the game. This morning we had some issues that cause some coding issues with the game and we thought that it was address but it turns out that there is some other issues.


    Please continue to report any issues and I will pass it along to our support team. This is however being look at and I am uncertain on the timing. I will keep you all updated as information is passed on to me.

    When i am on a call if i click the ambulance tab it is now showing up with everything except my engines i know it is not supposed to be doing that.

    Thank you for reporting it. This issue is being address right now. Should be back up and running shortly.

    when i click possible missions, and i scroll down and click the Officer Down details, it shows the details for trench rescue instead

    Hello tyler_fire,


    Thank you for reporting this to us and I do apologize for this error. I will get this over to our tech support immediately. Please allow 24 hrs for an update.

    Please make it so players can transfer credits with eachother in there alliance. It would be helpful and make the game better.

    Thank you Tyler for bring this up. We did have a discussion regarding this but have not come to terms with adding this feature as we see players creating second accounts and transferring the credits. However we will revisit this idea in the near feature.

    For those of you who are in alliance this applies to you. If you are in alliance please reply back to the following questions


    1. How many people are in the alliance you are in ?
    2. How many of those members are active daily ?
    3. In your own words, Why do you think the players who are inactive are inactive ?
    4. What do you think we could do to increase players besides adding more missions or updates ?



    We appreciate the reply backs and the honest answers.

    Hello everyone!


    It has come to my attention that we have some players who are unable to log into the forum for whatever reason. This is alarming to me and I would like it, if anyone knows of any players who unable to


    * Unable to Create a forum account
    * Unable to log in to the forum


    To please reply back with the players name and issue so that we can address this immediately.


    Thank you.


    If they are on the facebook page they may also message us as well as we will be looking into this as we are notified of this issue.

    In my opinion the price for the fire stations are to high,too. If you playing in New York, you come quickly to the 300000 for one fire station. Now i have 24 fire stations and Manhattan isn't nearly complete. :( Please change the limit for the building costs.

    Hello VeeDubFDNY,


    I completely agree with you and will bring this up in the next meeting, this has been a discuss that has been brought up so many times but not address with a resolution that would be beneficial for the players. I will as I said before revisit this issue into hopes of getting a better resolution. Thank you!

    My thoughts are the prices for the buildings are extremely high especally since you don't make much for calls. I think ether increase pay for calls or lower prices of buildings.

    Hi Firefighter47
    I sympathize with you regarding this issue. I have and will address this issue once again with the developer and to hopes to getting this cost reduce.