After looking into it apparently an unfulfillable condition snuck into some missions initially, which we removed early, but the patients already got stuck with them. We manually removed the requirement and updated the database, you should now be able to fulfill this again; if not feel free to report here again.
Related issues are
- new mission stuck
- "We Need:" Error
- Motorcycle Accident Patient Bug
Greetings
Dennis of the dev team
Posts by MissionChief-Team
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Seems like that one hid between all the new FBI units; the ARR should now work as expected though
Greetings
Dennis of the dev team -
Seems today's update got a performance regression when handling large amounts of people in stations, we've patched this out ASAP and the situation hopefully has been resolved.
Dennis of the dev team -
Hello, there was an issue with MapKit maps that has been fixed roughly 3.5 hours ago (14:40 UTC / 10:40 ET), hopefully this resolves your issue as well. Otherwise let us know with more details
Greetings
Dennis of the dev team -
The super special and beginner packages are not permanent price changes for some players but rather one-time offers, sort of like a customer loyalty program for those that are interested.
Greetings
Dennis from the dev team -
This currently is due to the new map filters; you can still see other player's buildings in their profile. Alliance member buildings are a tad tricky due to the large amount present in some alliances but we're looking into reintroducing this safely and without performance impacts for those that don't want to use them (larger alliances easily can contain a few thousand buildings).
Greetings
Dennis from the dev team -
Apologies, there was indeed a minor mixup, but the checkbox "Disable earthquake missions" can now be found in your dispatch center and will deactivate the four earthquake related missions.
Greetings
Dennis from the dev team -
Hm, we're about to roll out a bugfix that could address this issue. Please check with the next update within the next days if this comes up still and report back here.
I assume if this happens, all tabs (missions, buildings, chat) are affected just the same?
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The app itself is up, but we've heard random cases of that orange screen in the past, but it is a different issue.
Can you provide more info about the device you're using, actions you did around the time of the issue; is it reproducible or just happaned one-time?
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Thank you very much for the input (on aside: you should've been reimbursed).
With that information we were able to identify the issue and put out a patch that should solve the issue for everyone affected. The patch is live and hopefully the case solved, any feedback is much appreciated, but at least our reproduction case solved this way
Thanks && Greetings
Dennis from the dev team -
Hello, Dennis from the developer team here.
We've been investigating this issue and trying a few patches but thus far have not been able to reproduce this anywhere on our devices yet. While the alliance storms events are a great hint, we haven't been able to reproduce the issue either with those.
Can you tell us a bit more about the circumstances where you encounter it and also what device you are playing on (ideally with OS version, i.e. something like "Galaxy S9 running Android 10" or "iPad Air on iOS 12.1"). Also if anyone is encountering that issue right now, that would also be great. Based on the number of reports and inability to reproduce it, we strongly suspect some specific circumstances take place here, with your help it might be easier to lock these down.
Thanks in advance && Greetings
Dennis