Posts by bheath

    You will not see changes or corrections occur that quickly. It takes time for them to investigate, and fix and then put them out. Just saying.

    I understand how that works here, but thought I would share - I can't be the only one who is having these issues and if for no other reason would at least provide my findings with the community.

    As a consumer of multiple SAAS services, I am also used to the developers watching for and treating new feature release/implementation bugs as the highest priority and getting them fixed by the end of the day they are discovered so users don't encounter them the next day. I guess, when you are paying 10's or 100's of thousands of dollars for a service the standards are higher, I guess my expectations need to be adjusted to reflect that for the most part, this game is free to its users.

    EMS-Chief

    Last week, there was an update that included a bunch of udpates to the mission requirements and average credit values - I would say that those are appreciated.

    Two new bugs/changes that were intruduced and one bug still exists from the original release
    1 - Originally, when implemented, the Sked could be attached to any available vehicle / trailer - with the update, the only vehicle that a Sked can be attached to is the Mountain Height Rescue - not a real problem excep for those who had the vehicle attached to something else - the Sked no longer registered as an option to dispatch in ARR's and did not count as being at a mission if the vehicle/trailer was actually dispatched manually. Re-assising the Sked to the Mountain Height Rescue fixes this issue, but it would be nice to have some sort of notification when a change like this is going to take place.

    2 - Since the change last week, the Litter can no longer be assigned to any vehicle / trailer. Basically the same issue occurrs as did with the Sked, if it was already assigned to a something, it no longer counts when it arrives at a mission. If you try to remove it from the now invalid vehicles, it can no longer be assigned to anything, so it is no longer dispatchable, meaning no mission that requires the Litter can be completed.

    3 - Original issue, which has been reported to support but, has not been addressed. In the Potential Mission List on a computer, the Mountain biker hit a tree on a snow road does not appear to be assigned to any Mission Type. If you look at the Possible Mission List and filter using the Mission Type filter by Mountain Rescue, this mission does not show up as a valid mission. On the Mission Type list for an iPhone / iPad, there is a value that reads {:airport=>"Airport Missions", :airport_police=>"Airfield policing operations", :airport_police_specialization=>"Airport policing operations (Specialization)............ If you select this option the Mountainbiker hit a tree on a snow road shows up as a valid mission. It still is not a dispatchable mission on either device type, even if you have all the required stations and vehicles.

    My attempt to item #3 has resulted in no response from support, so I am not sure reporting the other two items to them directly will yield any results, so I thought I would post this here. Any help you can get us with an update on these changes / issues would be greatly appreciated.

    I have gotten all but 2 of the mountain rescue missions to work - can't remember which one at them moment, but one of them will not allow you to dispatch an ambulance to clear the patients that it generates. The other one is the Mountainbiker hit a tree on a snow road which has a corrupt mission type - on computer it shows no type, on mobile device it shows (for the average person) what appears to be just a bunch of junk, so it won't be generated.

    My only issue so far is I refuse to spend the coins to speeedd up hiring and training so it is taking a long time to fully complete most of the missions.

    Sorry to be blunt, but the updated mission generated speed selector is ridiculous - please put it back to the way it was - it was simple and understandable - the slider is not easy to work with.

    Just a thought - After looking at the mission Monday pages, the list is quite lengthy and is going to take a lot of Mondays to get through.

    Would it be possible to have a special new mission month (maybe December) where there is a new mission each day of the month.

    This would help get a bunch of new missions out to the players who are not necessarily interested in adding all the newer station enhancements.

    There are three options in the ARR, Fire Investigator Unit, Fire Prevention Unit and Fire investigation Units. Which vehicles do you actually have, and which one are you trying to use in the ARR.

    I have my ARR set to use the Fire Investigation units and it dispatches both FIU and FPU's. If you have the Fire Investigator selected, it will not dispatch Fire Prevention and vice versa. While Fire Investigation units will select whichever vehicle type is closest.

    Thanks for the feedback - in the cases above, there were no ambulances or EMS chief onsite and there were no Police Supervisor/Sheriff cars at the second.
    This behavior just started showing up on 7/11/2023.

    It makes it very difficult to keep things moving. The only reason I found it is I use a tampermonkey script to hide missions that are green. I ran out of vehicles. I had two transports required showing up in the radio, clicked on those and worked for the next 20 minutes transporting police. Turned the script off, and found about 25 rescue missions in need of ambulances and ems chief.
    This is definitely a bug, or a significant change in the way the game operates.

    I have noticed today that the mission colors are not changing from Green to Red normally. A mission runs and has prisoners to transport. Once all vehicles arrive the mission turns green and the countdown timer starts. After the countdown reaches 0, the mission is not turning red again. This is happening for both police and rescue missions.

    Both of these missions should be red.