The vast majority of opinions on the matter is the case as why we haven' submitted tot activated it.
As an optional equipment, players can choose to send it to a call based on how they want to play and receive the small patient pay bump for it.
As it is now, if you want to send it to major MVCs or rural calls you can and take the pay bump (or even faster transport time as a direct route).
At the very least, there needs to be an update to the personnel requirements. A minimum of 2 with the option to have 3. And, in the future, a specialized training requirement for them.
I'm not saying that a helo station should be required to play. I am saying that there needs to be missions that have the possibility of updating to need a helo if a player has a helo station and helo at their disposal. Just like we have multiple missions now that will update to need EMS or the requirement of boats on certain missions because you have a boat station built. This option can be set to where the player can turn it on or off depending on their jurisdiction.