Hey Team, I am having my ARRs fail to dispatch trucks that carry pods. It is saying the truck is due to the payload unavailable, I then can manually dispatch the same truck?
Anyone else having this issue?
N.
Hey Team, I am having my ARRs fail to dispatch trucks that carry pods. It is saying the truck is due to the payload unavailable, I then can manually dispatch the same truck?
Anyone else having this issue?
N.
My guess (and this is only a guess as I've never seen that error myself), is the equipment is unavailable (such as on a call/on another truck that is out of station).
Hey Team, I am having my ARRs fail to dispatch trucks that carry pods. It is saying the truck is due to the payload unavailable, I then can manually dispatch the same truck?
Anyone else having this issue?
N.
Hi Nige, I have been having the same issue with manual dispatch on the first attempt, seems to only work 2nd and third attempt in some instances.
No issues with staffing or equipment availability, definitely a wee glitch
Its sorted now
Sadly I am still being met with the error message
Issue with escalated to the development team for review.
Hey guys,
The devs require some additional information:
QuoteWe will have a look. Can you describe the exact setups, like vehicle x with equipment y
Oh and if the ARR is using the new Equipment setting. Sounds like it could be related to that.
Thanks,
Hey guys,
The devs require some additional information:
Thanks,
My failures were Haz Pods only ,The truck with it on would fail to turn out for a standard call, like Residential Fire, using a 2-pump ARR. It is fixed for me now
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