Posts by ChiefBoden61

Quote from Koter46

I have had this happen before and support took 72hrs to help me resolve it after having patients stuck for weeks and not using the hospitals during the time. They need the exact info you posted here and they will resolve it in 72hrs once a support ticket is placed

Do not look for them to resolve any issues in 72 hours as the initial messages are automated. That is doubtful. I have learned that when I send a message, I reply back to the automated response with a screen shot of the issue and that seems to help them. Realize that you are one of hundreds of folks that play the game that are reporting issues to support.

Quote from EMS-Chief

The missions do not necessarily spawn at a water rescue station, they may be generated at a regular fire station, but look for a water rescue expansion within the dispatch centre.

This is true with the flooding missions:

* Small Flooding (this does not require water rescue at all, since no boats are triggered).

* Medium Flooding

* Large Flooding

* Giant Flooding

Are you receiving other Water Rescue classified missions other than the flooding?

Display More

I made sure everything is off and logged out and logged back in as well as cleared out the cache.. Hopefully this will correct it. In answer to your question I have gotten a "very few" water rescue missions that are not for flooding. I realize that realistically, flooding is a real time deal (especially in Florida) but when I had the extensions were active I would sometimes get 20 or more flooding missions, most of which were major flooding requiring tons of equipment and multiple boats. Sometimes the missions were more than 200 miles from where a boat was. ....An Incident commander could go buy a boat locally and get it there quicker...LMAO. So despite being real life missions, they became obnoxious and overwhelming.

Thanks for all the help to see if it corrects.

I have just scrolled through every building in the dispatch center and confirmed that all water rescue extensions are off. Thanks for the advice.. I guess it is just one of those glitches...

Quote from EMS-Chief

The next time you get a water mission, look at the requirements screen.

This will tell you the station that generated the mission.

Go into that stations and have a look see, does that station have water rescue? Does any station within the dispatch centre have water rescue?

I have been doing that,,,,,and I have also disabled any stations that originally had water rescue extensions

The boat missions are the only ones that I get that I can't figure how to correct.. I have one dispatch center for my entire set up and it works well. Coastal missions and federal missions are only generated where I have those set ups

#1When you build a staging area and send units to it you can click one button and release all those units at one time. Why not have a similar feature so that when you build a volunteer fire station, you can click one button and put the "delayed" time in for all units instead of having to do each one individually? Just an Idea

#2 For HEMS (in the US Version) Increase the staffing level to 3 minimum. In the US anytime and anywhere I have ever worked or volunteered the Medical Helicopter comes with a Pilot, a Flight Nurse and a Paramedic. Again....just a suggestion

Quote from manfromcny

not sure which support you had contact with, but if you havent - better off contacting the open street map support, and see if the can update, MC support really cant do anything with that app, they just have permssion to use it

This has been discussed before and I do not think it is something on the front burner for repair. As I have been told over and over from content advisers and moderators, it is a game and everything is not going to be as totally realistic as you want it to be. We just have to adapt to the bugs and hope at sometime they get fixed..

Quote from manfromcny

double check you didnt miss an extension, otherwise refresh the game and or browser

done all that several times.. The missions are literally being generate hundreds of miles away. In fact, as I was sending this I had a broken water main turn into "medium flooding" (which I never understand) and it required a boat and it was 98.6 miles from the where the boat was and the "extension" was disabled

Quote from DWFire

My light boat trailer somehow became detached from the utility unit and now its stranded (either at a previous mission or staging area). Does anyone know how to get it to reattach to the utility unit? The utility unit and light boat trailer are in different cities and states.

This happened to me a while ago, but I forget how I was able to get them to reattach to each other and get the light boat trailer back to its station.

Thanks

1st try to send the towing unit back to the mission. Then try refreshing the page and if that does not work log out and back in. If it is in a staging area you can go to the staging area and select it and then go to cancel staging for selected units. or lastly you may just have to complete the mission with coins so it will clear

I initially tried to do the water rescue extension in the fire stations and put some boats in play. However, the flooding missions requiring a huge amount of resources and multiple boats became obnoxiously overwhelming. I went back and disabled all the water rescue extensions to "not ready for service". But I still continue to get flooding missions requiring boats hundreds of miles from where the boats even are. Any ideas/suggestions?

I agree.... they do reduce the costs for vehicles, coin completions, relocations, and a couple other things from time to time. A reduction in buildings during special events would be sweet.

Quote from Katnip

You will notice the one that says no still has free spaces hence it will not run until its either full or the time limit expires.

ok.... I got you...thanks for the reply

Please see the attachment. I started two (2) alliance training classes for a member. There is a column that says "runs?" One class says "yes" and the other says "no"... what does this mean?

Quote from Barake

As far as transporting patients, it seems to depend on the mission. Had one where they went to the base for further transport, and another that went directly to the hospital

I have had various coastal missions (have no idea how many there are) and each time I send a coastal helicopter and they always transport to the hospital, never to the dock for follow up.

Quote from mjs03

It costs coins as the automatic recruitment of staff of 1 per day until your desired number is reached

Also you can click on the 1, 2 or 3 day buttons from the dispatch centre rather than opening each station to set the staff hire

Both of the above features are only available with a premium account

A premium account has 4 options 1 month 3 or 6 months and 1 year

Display More

Perhaps read what EMS Chief wrote? I am aware of and have a premium account and use the automatic recruitment based on his response. It does not cost coins

Quote from mjs03

With the coastal missions patients that are not treated and transported by coastal helicopter will be taken by a boat back to their dock / rescue station at this time you get a follow up mission (patient transport) you send ambulances to that mission and they treat and then you transport to hospital

Alternatively if the mission has 5 patients and only requires 1 coastal helicopter you could send 5 directly to the mission to treat and transport the patients

Prisoners will always be brought back on a boat to their dock / rescue station they then are dealt with in a transfer mission by sending police cars that can transport prisoners to a cell

I am aware....but it seems so much simpler to send the helicopter initially and get the transport done...

Quote from Alasizon

There is no cost to hire regular personnel, same as every other station.

There is only no cost if you use the 1/2/3 day recruitment. There is certainly a cost to hire if you recruit them instantly for coin and also can hire trained instantly with coins. I was asking about the automatic recruitment. I am aware they hire every day until your level is reached, but I was asking if that cost coins or credit for the automatic?

Follow up to the initial question.

"IF" you have it set to automatic, I understand that it hires 1 per day until the desired level is met. But, when it hires, does it charge coins or credits? Or is it at no cost since you are doing it automated?

Quote from Script

Hi, I'm a new user looking for a alliance that meets these requirements:

• can help in under an hour or more (send units)
• Beginner friendly (basically is known to help new users)
• toxicity free

I'm mainly based in Dallas, Texas. Timezone is Central Daylight Time (CDT) GMT -5:00

Try Searching Alliances

Quote from Gooochy

It auto hires to the desired level not higher or lower (1 per day still)

That is what I thought. I was just making sure that I read it correctly