Did you press the delete button or ‘refund building’?
I was cheated out of 100k credits
-
-
Refund because i was to get my 100k back but nothing happen. Now i have to do this crap all over and the developers need to get on line and give me my 100k back. This is nonsense
-
Alright I did some testing and the only time you don't get a refund is when 24 hours been passed since the building was built. And the link log message is: "Building demolished without refund"
Since there's no timestamp of when the building was built in the screenshot you attached, there's a possibility that
Let me know if you have any questions
-
I showed what it showed me and there was nothing else I can do. I just want my 100k back properly so i can continue my building. That credit was to be used on my 3rd fire department
-
-
The game cheated me. It said to get my credits back of 100,00 credits click the red button which i did. It took away my department but did not give me my credits back. This is nonsense and straight bullshit and corruption and scamming a community member out of their credits. I have willingly and rightfully deserve those credits back. I am not asking for any favors other then to properly return what is mine
-
Unfortunately It's not something I can decide, however I'll notify the devs about your issue but no guarantees on refund.
-
The game cheated me. It said to get my credits back of 100,00 credits click the red button which i did. It took away my department but did not give me my credits back. This is nonsense and straight bullshit and corruption and scamming a community member out of their credits. I have willingly and rightfully deserve those credits back. I am not asking for any favors other then to properly return what is mine
Did you upgrade/expand your station?
-
So, to clear up what's said, we had a discussion on discord. He bought a station and because it said "Building demolished without refund." This would seem like it's just been over 24 hours. From all description said in the dm's it is all looking towards a bug. He said he pressed the refund station but it did not refund him. He did press it within the allowed time of 24 hours after a station is placed but there was no refund.
From my perspective it was a glitch and because he is still working his way up 100k would mean a lot to him as he is also in an area not as populated. So I mean, I understand his situation.
-
Today is November 8th 2020 an I wanted to speak about the issue in which I had this morning. so this morning I logged into the game and I was building up my credits and I got to the hundred thousand credits actually I got to a hundred and ten thousand credits and then I was like okay it's time for me to build a third fire station so what I did was I built a fire station and then it was in the wrong spot so I went to remove it which said click here and get a hundred thousand credits back in as a refund so I clicked to get a refund the building went away but I never got my credits back so the game took a hundred thousand credits from me and never returned it to me and all I was wanting was the hundred thousand credits back that I legitly earn unachieved and I feel that it would be equal and Justified to reimburse me the 100,000 credits that I deserve to have
-
We can not consider something as a bug as long as it's not reproducible. I wasted around 300k testing this but I understand 100k means alot to a new player but unfortunately refunds are only initiated for coins.
-
So in other words I am just screwed.
-
I don't know if you are srew but I made a lot of mistake in this game and I know I lost lots of money but I enjoy playing it. Try to build only firestations since it gives you the most money on missions. Hopefully you make some more money faster. Sorry about your lost of a 100,000. The staff here on the game is really cool. They solved a issue I had a month ago so try to keep your headup.
-
I have proof to show that what happen to me was a glitch. I just placed a new fire department and i took a screen shot to prove I encountered a glitch so the Devs need to do something.
I lost 100k and they should give it back to me or give me enough coins to place a new fire department -
I lost 100k and they should give it back to me or give me enough coins to place a new fire department
They really don't owe you anything because they don't expect players to build then immediately delete fire stations. I've also never personally encountered this issue, but that doesn't mean it doesn't exist.
Participate now!
Don’t have an account yet? Register yourself now and be a part of our community!