Vehicles are not being shown as available for dispatch.

  • Hellos, I am writing this on behalf of one of the members of my alliance who is experiencing problems with his game. He has been having an issue where even though his vehicles are at status 2, he is unable to dispatch them to his calls. According to him, his max distance for dispatching vehicles is set to 400 km and by clicking on his stations, I can see that all of his vehicles should be available. I was just wondering if anyone knows a fix to this issue? Thank you.

    Las Vegas, Nevada (US Version)
    Primary Admin of United Dispatch Alliance

  • Yeah, he has all of his vehicles staffed and has been playing for quite a bit with no issues. It also sounds like they are not even appearing on the dispatch screen, which is what made me originally think that he might of had his response distance too low. Hopefully it is just a temporary issue and he is able to play again soon.

    Las Vegas, Nevada (US Version)
    Primary Admin of United Dispatch Alliance

  • Has he recently used staging areas? Myself and others in my alliance have been experiencing issues for several weeks now. A handful of units for some reason like to stick around at the staging area, even though it is no longer there.

    The fix is to either find a mission that is close to the staging area, not the station it should be at. Alternatively, you will need to swap that unit with another at a different station - allowing your missing unit to then 'reappear'. Hope this helps... :thumbup:

  • Thank you everyone for the advice. He was able to solve the problem by re-downloading the app on his phone, which I did not know he was using mobile until he said he fixed it. If I would had know he was on mobile, I wouldn't had needed to put the question here. Regardless, thank you for the reply. It is good to know that this community is as helpful as it is.

    Las Vegas, Nevada (US Version)
    Primary Admin of United Dispatch Alliance

  • I am having the same problem with one of my units. Plenty of staff, response area 400, code 2. I play on different platforms and it is not available on any of them.

    Ended up trying the station swap and found out it was stuck in a bygone staging are.

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