I think that we should have a feature where we can set a call grade when dispatching units so that I grade would be a fast response and S grade would be a slow response could work for calls like tree on the road or calls that done need an emergency response but still require the emergency services. E.G. Grade 1 = lights and sirens Grade 2 = lights only (e.g night calls in built up areas) Grade 3 = under normal driving conditions no lights and sirens.
Also have the ability to upgrade or downgrade a units response grade if the call changes.