Hello,
So, I was talking with some of my alliance members (australian alliance) and we realised that in Australia (and probably many other countries) we have a "State Emergency Services" or SES. Basically, these are in each state and are run by mostly volunteeers (some paid). Instead of fighting fires, they are more of a rescue agency. So they attend incidents like flooding salvages, MVAs, fallen trees (majority of their calls - sometimes 30 tree down calls in one day (not even with a storm outside)), building collapses (using rescue dogs), search and rescues (sometimes joining with the police), cliff rescues, and more rescues (can come up with big list if needed).
To sum it up, the SES is a rescue service and does not fight fires, instead it focuses on rescues. Majority of calls are tree downs, or search and rescues where they can use rescue dogs to try locate missing people.
I, along with many other Australian players would like to see a rescue agency added into the game. If you need more detailed information, please let me know. Feel free to post feedback as I would love you hear your thoughts.