DO NOT add the airport extension to a fire station if you have the forestry expansion! It causes the forestry expansion to not work. I noticed that I was having a problem with my calls two months ago. I was not getting any calls that involved wildfire engines despite be having two active extensions and several added POI. I reached out to support who told me this ( See screenshots) I suggest that you contact them and ask for compensation. By the way this answer took me two months to get. First they told me I was the only one having the problem, then after I annoyed them for days they gave me this half ass answer thats not even in English.
Airport and forestry expansion not working!
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That sounds like a horrible thing, that would say I have lost millions!
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I find it hilarious that some people are demanding things, have fun getting your credits back with that attiude.
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I find it hilarious that some people are demanding things, have fun getting your credits back with that attiude.
I tried being nice about it at first. I really did. I’m not that mean I promise.
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I find it hilarious that some people are demanding things, have fun getting your credits back with that attiude.
I know the backstory of this, I totally understand his attitude. It took him already months to get a proper response (a response without getting in circles or waiting for months and close the ticket just without answers)
Beside that it is just annoying that people are spending credits on stuff and they need to know via a ticket that its not working like that. They need to make that more clear in the game.
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honestly if I had known this was a thing, I would not have bought a batch of coins on sale. As it stands I won't ever buy another coin until all the expansions are working properly.
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Well I’m asking for a full refund. I’ll let you know. I encourage others to do the same
honestly if I had known this was a thing, I would not have bought a batch of coins on sale. As it stands I won't ever buy another coin until all the expansions are working properly.
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update: After 35 days they refunded me what I asked and gave me coins for the inconvenience. It only took 36 days to "resolve" this. Although as far as I understand you will still have the problem if you have the airport expansion with the forestry expansion. They didn't really "solve" the problem but they did refund me so I can stop complaining now
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Did they specify if the airport extension on a station with a forestry station disables the forestry extension for THAT station? Or if having one station with the airport extension will disable ALL forestry expansions at ALL stations?
I've had my airport extension off for at least a week now and haven't had a single forestry mission pop up. I did start building more forestry extensions to see if I get a mission.
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As far as I understood it was specific to that station. As soon as I build a forestry expansion that did not have an airport expansion I started getting calls.
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Hey, i am having the same issue, i have built airport and forest expansion in the same station for 5 months and still didn't got any forest mission, I have POI's set...
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Hey, i am having the same issue, i have built airport and forest expansion in the same station for 5 months and still didn't got any forest mission, I have POI's set...
Then you need to contact support if you wish. But in general keep 1x extension per station in future. Make specialists. Sadly that game doesnt give such information about that.
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just a fyi- airport and ambulance(rescue) extensions do work together and same with forestry and ambulance extensions
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