A description of the issue. Every so often some of my units are unable to respond for an unknown reason. As of right now, my tanker and mobile air unit won't go anywhere. I have a full mobile air unit and I need one more for the tanker, so I set the max personnel limit to 2. I'm not sure what's wrong.
A screenshot of the issue if it's visual. (Print Screen, paste into imgur.com, provide the link) N/A
When the issue started. Couple minutes ago
What operating system your computer uses. Windows 10
What web browser you're using. Chrome
What graphic pack you're using (if applicable to the error). NY Rescue
What error code you see, if any. None
Did you clear your cache? (Ctrl + F5) Yes and it doesn't fix the problem.
Any other applicable information. None
Units not responding
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It's likely that the personnel are on other vehicles. I recommend assigning all personnel to specific vehicles to ensure you have enough.
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As Gavin said, thats mostly caused due to lack of personnel. I usually assign at least one to each vehicle so every one of them can be deployed either way
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As Gavin said, thats mostly caused due to lack of personnel. I usually assign at least one to each vehicle so every one of them can be deployed either way
My mobile air unit is fully staffed with 3 people and will not deply.
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That's what you have it set to. How many people are in the station?
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That's what you have it set to. How many people are in the station?
Maybe this could help. https://gyazo.com/a39cd844d369…fd105596e7e91e47c42ab831b
And before you ask, my hazmat is status 6, as I have people in training for it. -
Maybe this could help. https://gyazo.com/a39cd844d369…fd105596e7e91e47c42ab831bAnd before you ask, my hazmat is status 6, as I have people in training for it.
I think I've got it. Since those 6 people are training for HAZMAT 38, that only leaves 6 people left over at your station. Seeing as Engine 38 is out on a call with 6 personnel aboard, you have no one left at your station to man/staff Mask or Tanker 38.
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I think I've got it. Since those 6 people are training for HAZMAT 38, that only leaves 6 people left over at your station. Seeing as Engine 38 is out on a call with 6 personnel aboard, you have no one left at your station to man/staff Mask or Tanker 38.
Oh, so I can't send them out even though their in training? That's kinda dumb.
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Oh, so I can't send them out even though their in training? That's kinda dumb.
Not really as the firefighters have had to go to the training centre to train, you can't be in two places at once.
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I have it fixed. Not sure what I did but I wasn't able to get them to respond. Thanks for the help. A moderator can lock this thread.
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I have it fixed. Not sure what I did but I wasn't able to get them to respond. Thanks for the help. A moderator can lock this thread.
We'll typically leave threads open in case others are experiencing similar issues.
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