I would like to recommend EMT training at the Fire Academy. With this training, we would be able to train firefighters on our engines to the level of EMT. This will give our rigs the ability to respond to BLS calls and reduce the need for fly cars. However if the patient ends up needing transport an ambulance, either BLS or ALS will be needed. Some cities in the US are requiring firefighters to be trained at the level of EMT, and some fire companies require a paramedic or EMT-I to be on an apparatus to keep ALS capabilities for all units. I believe EMT training which can be obtained through the fire academy would be a great addition to the game!
Apologies if this has already been brought up. I dug a little through the forum before posting this.