Issues with USAR and Technical Rescue

The SAR Unit is a vehicle equipped with Search & Rescue equipment.

The missions themselves haven't changed, rather new variations (requiring SAR and TRT equipment/personnel) have been added so for the Partial Building Collapse for example there is the base mission worth 7,300 credits and then there is version b that is worth 8,100 credits and requires 8x USAR and 8X Technical Rescue qualified personnel.

Quote from Alasizon

The SAR Unit is a vehicle equipped with Search & Rescue equipment.

The missions themselves haven't changed, rather new variations (requiring SAR and TRT equipment/personnel) have been added so for the Partial Building Collapse for example there is the base mission worth 7,300 credits and then there is version b that is worth 8,100 credits and requires 8x USAR and 8X Technical Rescue qualified personnel.

Yes, that was the mission I had. Problem is, I had 16 trained personnel on scene. All 16 people had both USAR and Technical Rescue training. I also had 3 vehicles on scene that had USAR and Technical Rescue equipment on board. And yet, the game still said I was short.

Quote from JerseyBirds

Screenshot please?

I would report this. I will in the meantime say something to the Devs about this.

Thanks,

JB

I will try to reproduce so I can get you a screen shot.

i am having the same issue also with hazmat as well. if i put the equipment on the utility vehicle with the properly trained people assigned it will not count for that type

I had that USAR tech rescue problem yesterday wish I had saw this before then

I wish I had made a screenshot. Had 2 missions with kids trapped in the sewer. Trained up crews, bought the equipment and when they arrived it was still looking for S&R trained crew.

Quote from david.duran

I am having an issue with pertaining to USAR. Some of the missions that did not require and special units before, such as Confined Space Rescue or Partial Collapse, are now requiring special units and training. Before, a rescue truck was enough. This wouldn't be a problem, except, the units and personnel it requires are not being counted once they are on scene. I had a call for a Partial Building Collapse a little while ago that required 8 USAR trained personnel. I dispatched 2 Rescue Trucks, both with extra equipment in USAR and Technical Rescue as well as both trainings for all 8 members. However, once on scene, the system only counted 2 of the personnel and told me that I still needed 6 more. This has happened on several missions and I eventually have to complete the missions with coins because the system never recognizes that the necessary personnel are on scene. There is also an issue with a mission requiring a SAR Unit but there is no listed definition of what an SAR Unit is. I thought it was the Light Tower and Generator Units, but those didn't count. I would appreciate some developer input on this issue.

I had a similar issues. I had over 50 personnel trained in TRT and SAR. Spent hundreds of thousands on equipment. Then I kept getting issues where apparatus would fail to be dispatched saying "understaffed". So I removed all the special equipment from over 20 stations and deactivated all special ops for those houses. Now I keep getting calls that require TRT and SAR personnel, unlike before I went through this upgrade I never got those requirements.

Have we heard anything back on this?

Quote from Barake

Have we heard anything back on this?

There was some sort of update done now as it is now 100% consistent that only one or the other is being counted if the personnel in the vehicle are trained in both.

Its something!

Barake  Alasizon The staff only count as one type of education either USAR or technical rescue, the game chooses what’s required on scene this is by design and how the game always worked - l believe these two should probably be made the same training but hey ho.

Quote from Gooochy

Barake  Alasizon The staff only count as one type of education either USAR or technical rescue, the game chooses what’s required on scene this is by design and how the game always worked - l believe these two should probably be made the same training but hey ho.

Well I had a technical rescue, I used a rescue engine and assigned trained staff, in this case, the technical rescue team. I bought the storage and then the technical rescue pack. Assigned it to the rescue engine. The game recognized the training for the crew but did not recognize the training kit on the engine.

Quote from Gooochy

Barake  Alasizon The staff only count as one type of education either USAR or technical rescue, the game chooses what’s required on scene this is by design and how the game always worked - l believe these two should probably be made the same training but hey ho.

This was not how it rolled out originally. As long as they were trained and equipment was on board, they counted for both.

There is validity in having them separate but the way they are currently randomly assigned to missions doesn't match reality.

My issue is if I add both to one vehicle with people trained in both the truck only functions as one or the other. It’s kind of annoying honestly and not realistic in my opinion hopefully they can fix that in the next update.

I am having the same issue and often have to pay the job in coins

Quote from Nigefire

I am having the same issue and often have to pay the job in coins

I am lucky enough I have a dedicated station with a collapse rig and Usar team but still annoying as heck.

It looks like they pulled the requirements, just got the mission for the kids in the sewer and no tech rescue or SAR required.

Quote from Barake

It looks like they pulled the requirements, just got the mission for the kids in the sewer and no tech rescue or SAR required.

Still the same issue with other missions