Good Afternoon,
I think that an update to the HEMS system for the US Version would be beneficial. There are currently no calls that require medical helicopters and as of now, you can just dispatch a helicopter to any medical call, regardless of severity. In the US, medical helicopters are usually only used for the most severe of calls that require quick transport to a specialized hospital such as a Level 1 trauma center or major stroke center. Most of the time, an ambulance will arrive on scene and assess the patient. They then determine that helicopter transport will be the best option and request HEMS. It is then that a helicopter is dispatched to the scene. It is also worth noting that medical helicopters in the US have a minimum crew of 2 with most having 3, yet in the game, you can only have 1 person on the helicopter. There is also specialized training for HEMS personnel.
My idea is to have missions that can update to require a HEMS unit. Such as Vehicle Accidents, Severe Fires, Stroke calls. These calls can update to require a HEMS units after the first EMS unit, such as an ambulance or supervisor, arrives and evaluates the patient. I would also like to see an increase in personnel for a HEMS unit to at least 2 as well as a requirement for special education for HEMS crew members.
Please let me know what y'all think.